Our promise

A film about someone you love deserves care. Here is what we will always do.

• ✓The narrator is an AI voice, and we say so. Every film is read by an AI narrator voice you choose. The title card says so. We never copy anyone's voice and we never animate faces.
• ✓A person makes every film. Your words are shaped into a script by a person, not published straight from a machine. You see a preview and can ask for one round of changes.
• ✓Your photos stay private. Photos are stored privately and handled only by our small team and the services that run this site (listed on our Privacy page). They are never posted, never used to train AI, and never used to advertise us.
• ✓We delete your photos after 90 days. Ninety days after we deliver your film, we delete the photos you sent from our systems. Want them gone sooner? Ask, and we will do it.
• ✓We never post your film unless you ask. The film is yours. You get the video file and can share it wherever you like. We do not put it on YouTube, social media or our website unless you ask us to in writing.
• ✓We keep the dates we promise, or you get your money back. Order by December 8, 2026 and your film is ready by December 18, 2026. If we miss that date, we refund your $99 within 7 days.
• ✓You can change plans. Up to 24 hours before a timed unwrap, write to us and we will pause it, move it, or open it right away. If something sad happens in the family, tell us and we will pause it, move it, or refund you.
• ✓Anyone with the link can watch. Gift links are long and impossible to guess, but they are links: whoever has one can open it. Share it with care, and ask us to turn it off any time.

Questions, or need something removed right now? jonathan@tdibroker.com. Also see our Privacy and Terms.